Dispute Resolution Service
Average adjusting is not only preparing claims under marine insurance policies, it also involves identifying problems, anticipating queries, avoiding misunderstandings and finding solutions.
Occasionally it is difficult for the involved parties, whether shipowners, underwriters, adjusters or others, to reach a consensus on:
- how to evaluate a peril situation;
- how many casualties occurred;
- how many deductibles apply to a claim;
- over which insurance policies a claim must be apportioned;
- how to properly distribute a recovered amount;
- how to interpret a particular clause in a policy or the wording of the York-Antwerp Rules; or
- what impact a recent court judgment has on a particular claim.
Sometimes, it may be a matter of just being unable to see the forest for the trees (or perhaps the port for the ships, to stay in context), but quite often we encounter unique claims scenarios where an independent opinion will offer a solution.
Why not utilise the Dispute Resolution Service of the Association of Average Adjusters, an independent panel consisting of several very experienced Fellows of the Association, with a combined average adjusting experience of several hundred years?
All work is undertaken strictly under the Terms and Conditions of the Association of Average Adjusters.
All questions or disputes for consideration by the Panel should be referred to the Convenor of the Advisory and Dispute Resolution Panel: